Your information, handled honestly.

TexasEstates.com is operated by Pratt Law Group, PLLC dba Prestige Law Group (the 'Firm'), a Texas professional limited liability company. This Privacy Policy explains how we collect, use, share, and protect information when you visit the Site, purchase a document, or sign an engagement letter.

For privacy questions contact the Firm's privacy officer at privacy@texasestates.com.

Information you provide directly: name, email, phone (optional), SMS opt-in preference, billing information (processed by Stripe — we never see your full card number), intake responses (beneficiaries, agents, property descriptions, family relationships), typed electronic signatures, revision notes, and any other information you submit through forms.

Information collected automatically: IP address, browser user-agent, timestamps of page views and actions (used for electronic-signature audit trails under Tex. Bus. & Com. Code Ch. 322), and essential session cookies.

We do not use third-party advertising cookies or behavioral-advertising tracking.

To deliver the legal-document services you purchased (drafting, review, revision, delivery).

To communicate with you about your engagement — transactional emails (order confirmation, engagement letter PDF, draft-ready notification, finalized document delivery) and, if you opt in, SMS reminders to complete each step.

To maintain records required under Texas Rules of Professional Conduct, including conflict checks, engagement-letter retention, and trust-accounting (IOLTA) records.

To operate, secure, and improve the Site and the services.

Payment processors: Stripe (checkout) and LawPay (IOLTA trust accounting) receive the information necessary to process your payment.

Email service provider: Resend — transactional email delivery.

SMS service provider: Twilio — reminder text messages (only if you opt in).

E-signature provider: InfoTrack Sign — engagement-letter audit trail.

Cloud infrastructure: Our hosting and database providers, bound by confidentiality agreements.

Legal/regulatory: When required by law, court order, or to respond to a bar-disciplinary inquiry. When disclosure is necessary to establish or defend a legal claim involving you. To enforce our Terms, Refund Policy, or engagement letter.

We do not sell your personal information, do not rent it, and do not share it for third-party advertising.

Engagement letters, intake responses, drafts, and finalized documents: retained for at least five years after the matter closes, consistent with Texas Rules of Disciplinary Procedure.

Transaction records (IOLTA, Stripe, LawPay): retained for the duration required by Texas trust-accounting rules.

Reminder sending logs: retained for the life of the order plus 2 years.

After the retention period, records are destroyed or anonymized using industry-standard methods.

You may request access to, correction of, or deletion of your personal information by emailing privacy@texasestates.com. We respond within 30 days.

Deletion requests are honored subject to our retention obligations under Texas Rules of Professional Conduct (we may retain records we are required to retain; we will delete the rest).

California residents (CCPA/CPRA): you have additional rights including the right to know what we collect, correct inaccurate information, delete data (subject to retention rules), and opt out of sale/sharing (we do not sell/share).

EU/UK residents (GDPR/UK-GDPR): the Firm is not currently set up to serve EU/UK data subjects; please do not submit intake information if you reside in those jurisdictions without first contacting us.

We use TLS encryption for all data in transit. Payment information is tokenized by Stripe and LawPay and is never stored on our servers. Intake and draft content is stored encrypted at rest.

Access to client records is restricted to Firm attorneys and authorized support staff on a need-to-know basis.

No method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security.

By providing your mobile number and opting in to SMS at checkout, you consent to receive reminder text messages at that number. Reply STOP to unsubscribe at any time; standard message and data rates apply.

You can unsubscribe from non-transactional emails via the unsubscribe link in any such message. You cannot unsubscribe from transactional emails (payment confirmations, engagement letter, document delivery) while you have an active matter with the Firm.

The Site is not directed at children under 13 and we do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us immediately at privacy@texasestates.com.

We may update this Privacy Policy. Material changes will be posted on the Site at least 10 days before taking effect and, for clients with an active matter, communicated by email. The 'Effective' date at the top of this page reflects the most recent revision.

Questions, requests, or complaints about privacy: privacy@texasestates.com

Legal/billing questions: support@texasestates.com

Texas Attorney-General (for privacy complaints): https://www.texasattorneygeneral.gov